Thank you for choosing Euvenebeauty. We appreciate your business and strive to provide you with products/services of the highest quality. Please review our refund policy below:
1. Refund Eligibility:
- We offer refunds on products/services within [30] days of the original purchase date.
- To be eligible for a refund, the item/service must be unused, in its original packaging (if applicable), and in the same condition as when you received it.
2. How to Request a Refund:
- To request a refund, please contact our customer service team at hi@euvenebeauty.com.
- Provide your order number, the name of the item/service you wish to refund, and the reason for the refund request.
3. Refund Processing:
- Once your refund request is received and approved, we will initiate the refund process.
- Refunds will be processed to the original method of payment used during the purchase.
- Please allow 5-7 business days for the refund to be reflected in your account.
4. Non-Refundable Items/Services:
- Digital products, downloadable software, and services that have been completed are generally non-refundable.
5. Cancellations:
- If you need to cancel an order or service, please contact us as soon as possible.
- Cancellation requests will be considered, but they may be subject to fees or charges.
6. Contact Us:
- If you have any questions about our refund policy, please contact our customer service team at hi@euvenebeauty.com.
Thank you for choosing Euvenebeauty. We value your satisfaction and appreciate the opportunity to address any concerns you may have.